Right of Withdrawal

As a consumer, you have the right to withdraw from your internet order within fourteen days, without stating a reason.  The right exists for fourteen days from the day you or someone you have designated to act in your name, who is not the shipper, has accepted delivery of the goods.

To exercise your withdrawal right, you must inform us (Natural Style GmbH, Reginfriedsstr. 3, 81547 München, tel. 0049-(89)-6118295, fax 0049-(89)-6118296, e-mail info@natural-style.com) through an unequivical statement that you have decided to withdraw from the order contract (eg. via a letter per mail, FAX, or e-mail).

This deadline is met, when your statement informing us of your decision is sent off within the time specified.

Effect of a withdrawal

If you withdraw from the contract, we must return to you all payments we have received from you for products or services.  Inside the Eurpean Economic Community this includes shipping costs, except those shipping costs resulting from an extra delivery service
requested by you above our nomal service.  We must do this within fourteen days from the day your statement of intent to withdraw reaches us.  For the refund, we will use the same means of payment you used, unless another means is agreed upon.  In no case will we charge fees for the refund.  We can delay the refund until we receive the returned goods, or until you prove that you have sent the returned goods, whichever is earlier.

You must return the goods immediately, at the latest within fourteen days from the day you inform us of your withdrawal.  This deadline is met once you ship the goods.

For returns from inside Germany with a value of more than 200 Euro, we pay the costs of return shipping.  Ask us via e-mail or telephone for a free package sticker, which we will send to you immediately.  With this sticker on your package, you may give the package free of charge to any DHL driver in Germany, any German post office, or any
DHL Paketbox .

For returns from outside Germany, or for a value of less than 200 Euro, you must pay the shipping costs.

We value your critical comments concerning our products or service, but you are not required to make such comments.